Privacy Policy

When you interact with this website, we may collect the following information:

• Name — your first and last name.
• Email address — provided through our enquiry and contact forms.
• Phone number — for follow-up by a property advisor.
• WhatsApp enquiries — details shared when you contact us via WhatsApp.
• Brochure requests — information submitted to receive project material, prices and availability.
• Contact form submissions — any additional details you choose to provide, including your preferred unit type and country.

We use cookies and similar technologies to operate the website, remember your preferences, measure performance and improve your browsing experience. You can manage or disable cookies through your browser settings, though some features may not function correctly as a result.

This website uses the Meta (Facebook) Pixel to measure the effectiveness of our advertising, understand the actions visitors take and deliver relevant marketing across Meta platforms. The Pixel may collect information such as your interactions with the website and device data.

We use Google Analytics to understand how visitors use the website, including pages viewed, time on site and general location. This data is aggregated and helps us improve our content and services. Google processes this information in accordance with its own privacy policy.

We may track website usage data such as IP address, browser type, referring pages, scroll depth and engagement with calls to action. This helps us optimise the website and our marketing campaigns.

With your consent, we may contact you by phone, email, WhatsApp or SMS to share information about Palm Central Private Residences, related projects, prices, availability and offers. You may opt out of marketing communications at any time by contacting us using the details below.

• To respond to your enquiries and provide requested information or brochures.
• To arrange follow-up by a property advisor and schedule viewings.
• To process and manage your interest in available units.
• To send marketing communications where you have consented.
• To analyse website performance and improve our services.
• To comply with legal and regulatory obligations.

Personal information is stored on secure systems and customer relationship management platforms operated by us or our trusted service providers. We retain information only for as long as necessary to fulfil the purposes set out in this policy or as required by law.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. While we take reasonable steps to safeguard your information, no method of transmission over the internet is completely secure.

We do not sell your personal data. We may share your information with Nakheel (the developer), authorised sales representatives, and trusted service providers (such as analytics, advertising and CRM platforms) strictly for the purposes described in this policy. We may also disclose information where required by law or regulatory authorities.

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal obligations.
• Withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

We process personal data in accordance with the applicable laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, where applicable. Any disputes relating to data protection shall be governed by the laws of the UAE.

For any questions about this Privacy Policy or your personal data, please contact:

• Relients Marketing (Private Limited)
• Phone: +971 55 724 4855
• WhatsApp: +971 55 724 4855
• Email: info@relients.ae
• Address: Persia M St 1, Sector, Dubai, United Arab Emirates